Professional Services

Services and
Support.

Let our full-service team help you simplify projects to realize the full value of your investment. Ascendify’s professional services group becomes an extension of your team.

Deployment.

Enterprise Consulting.

Trust our team of solution architects who work hand-in-hand to design enterprise systems, optimize workflows and ensure compliance. Our team of seasoned implementation specialists help you configure your platform to accommodate your unique workflows: from requirements gathering to user-acceptance testing and every stage in between to ensure the project is delivered on time and within budget.

Enterprise Consulting

Creative Services.

Employer branding agencies are expensive. Our in-house creative team works at a fraction of the cost to design beautiful career sites, talent communities, landing pages & email campaigns that build brand and attract candidates. When paired with our technology, you’re guaranteed to deliver the best candidate experience.

Career Websites

Integrations & Data Migrations.

We’ll hook up to your existing HR systems so data is flowing seamlessly. And we’ll ensure you get all the critical data from your old systems migrated over.

Integrations & Data Migrations

Optimization.

Enterprise Rollout & Adoption.

Leverage our turnkey communication templates to facilitate change management and ensure a successful global rollout.

Collaborative Roadmap.

We share our product roadmap and setup design partner reviews with our clients to deeply involve them in the new features we introduce to the platform.

Talent Engagement Manager.

Today’s recruitment marketing requires a mix of marketing and lead generation skills to attract and engage talent with email campaigns, landing pages and career events. Not staffed for marketing efforts? No worries, our team can fill in the gaps.

Onsite Workshops.

Our team prepares a full, complete introduction to Ascendify’s platform and deep-dive workshops which are delivered on site, at your location, with your team. Need a training refresh or a deep dive in a certain area? We customize workshops to meet the need.

Training.

Train the Trainer.

Let our trainers train your trainers. This program is designed to complement your organization’s own resources and we support you to develop the training documentation as needed.

Online Training.

We facilitate web-based training sessions that can be recorded and re-used to help users understand how to use the app based on your unique workflows.

Ascendify Training

Support.

Help Desk.

Global SLA with standard email, phone & web support during U.S. business hours and 24/7/365 support on critical issues world-wide.

Dedicated Tier 1 Support.

Your organization may opt to use our highly trained experts to provide Tier 1 support to your end users. It’s a dedicated support representative to support your users with any issues and offers configuration recommendations that can improve your workflows.

Professional Services Support